Posted by: Anonymous member

NAME: Mary Barnhart
ADDRESS: 104 Gainesborough Dr Apt 1201, Goose Creek, SC 29445-7198
PH:
EMAIL: ronaldc4u@gmail.com

• CUSTOMER RATING (1 to 5 Stars):
  Poor Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  09/2019

• CUSTOMER SATISFACTION:
  N/A - No direct interaction
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  N/A - No direct interaction
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer transaction resulted in a chargeback

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Definitely would not recommend

• COMMENTS:
  Shipped a order valued over $600.00. Unauthorized use of credit card dispute was charged by Mary Phelps of Allen, TX. I would think twice before shipping an order to this address or an order associated with this email address.

Posted by: Anonymous member

NAME: Johnathan R. Lopez
ADDRESS: 1210 Massachusetts Ave Nw, Washington, DC 20005-4541
PH: 347-219-2778
EMAIL:

• CUSTOMER RATING (1 to 5 Stars):
  Excellent Customer

• CUSTOMER TYPE:
  Other

• TRANSACTION MONTH & YEAR:
  02/2017

• CUSTOMER SATISFACTION:
  Easy to please
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Polite, Cordial, Not rude
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer charge cleared

• IN REFERENCE TO GIVING US A REVIEW:
  Customer gave us a good review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Would definitely recommend

• COMMENTS:
  

Posted by: Anonymous member

NAME: Michael Fisher
ADDRESS: 5 Fireplace Ct, E Northport, NY 11731-6333
PH: 631-495-3650
EMAIL: gust0@aol.com

• CUSTOMER RATING (1 to 5 Stars):
  Excellent Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  05/2019

• CUSTOMER SATISFACTION:
  Easy to please
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Polite, Cordial
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer charge cleared

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Would definitely recommend

• COMMENTS:
  Straight up great to deal with! Placed order totaling well over $1000 and all fulfilled as agreed. Would highly recommend!

Posted by: Anonymous member

NAME: Ellen Cahill
ADDRESS: 122 S Fiji Cir, Englewood, FL 34223-6216
PH: 828-919-6927
EMAIL: j.more20@yahoo.com

• CUSTOMER RATING (1 to 5 Stars):
  Poor Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  4/2019

• CUSTOMER SATISFACTION:
  N/A - No direct interaction
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Polite, Cordial
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer transaction resulted in a chargeback

• IN REFERENCE TO GIVING US A REVIEW:
  The customer gave us unwarranted bad review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Definitely would not recommend

• COMMENTS:
  We sent an order totaling nearly $1000 to this address, 122 South Fiji Cir, Englewood, FL 34223-6216 (122 South Fiji Circle, Englewood, FL 34223-6216). E. Cahill signed for it. We filed a case with the Sarasota, FL Sheriff's office. Outcome is still pending.

Posted by: Anonymous member

NAME: James M Yesucevitz
ADDRESS: 26 Myrtle St, Brockton, MA 02301-6140
PH: 508-232-1997
EMAIL: jyesucevitz@gmail.com

• CUSTOMER RATING (1 to 5 Stars):
  Poor Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  2/2019

• CUSTOMER SATISFACTION:
  Extremely hard to please
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Condescending, Patronizing, Extremely rude
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer charge cleared

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Definitely would not recommend

• COMMENTS:
  We do not want to do business with this customer again.

Posted by: Anonymous member

NAME: Sally Hawk
ADDRESS: 7057 Haskell Ave Apt 204, Van Nuys, CA 91406-5170
PH:
EMAIL: fametco@yahoo.com

• CUSTOMER RATING (1 to 5 Stars):
  Poor Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  5/2019

• CUSTOMER SATISFACTION:
  N/A - No direct interaction
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  N/A - No direct interaction
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer transaction resulted in a chargeback

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Definitely would not recommend

• COMMENTS:
  There is fraudulent activity being conducted at this address. We shipped a large order to this address that resulted in a substantial chargeback loss. Customer used a Visa card ending in 5213.

Posted by: Anonymous member

NAME: Bill Armstrong
ADDRESS: 31 Gleneagle Dr, Cabot, AR 72023-7820
PH: 479-856-9353
EMAIL:

• CUSTOMER RATING (1 to 5 Stars):
  Poor Customer

• CUSTOMER TYPE:
  Household Services Customer

• TRANSACTION MONTH & YEAR:
  12/2018

• CUSTOMER SATISFACTION:
  Somewhat easy to please
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Cordial
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer transaction resulted in a chargeback

• IN REFERENCE TO GIVING US A REVIEW:
  The customer gave us unwarranted bad review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Definitely would not recommend

• COMMENTS:
  We Performed HVAC diagnostic and free estimate for system replacement. He paid by CC but disputed charges for diagnostic.

Posted by: Anonymous member

NAME: Waymon Christian
ADDRESS: 4685 Laurel Leaf Cv, Memphis, TN 38128-1483
PH: 901-606-5590
EMAIL: ar4christian@bellsouth.net

• CUSTOMER RATING (1 to 5 Stars):
  Excellent Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  1/2019

• CUSTOMER SATISFACTION:
  Easy to please
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Polite, Cordial, Not rude
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer charge cleared

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Would definitely recommend

• COMMENTS:
  Mr. Christian was absolutely a pleasure to do business with. His order totaled around $1000. If ever there was a 5 star customer, Mr. Christian fits the bill!

Posted by: Anonymous member

NAME: Timothy Moore
ADDRESS: 2118 E Saint James St, Arlington Hts, IL 60004-6463
PH: 224-456-6662
EMAIL: drannemoore@yahoo.com

• CUSTOMER RATING (1 to 5 Stars):
  Excellent Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  1/2019

• CUSTOMER SATISFACTION:
  Easy to please
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Polite, Cordial, Not rude
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer charge cleared

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Would definitely recommend

• COMMENTS:
  Mr. Moore is the kind of customer all ecommerce businesses desire. He is very polite, professional and fulfilled all obligations to a tee. Would definitely recommend Mr. Moore to any and all!

Posted by: Anonymous member

NAME: Ted Campbell
ADDRESS: 349 Old Beechwood Rd, Iron River, MI 49935-7890
PH: 906-367-1029
EMAIL: divguide@hughes.net

• CUSTOMER RATING (1 to 5 Stars):
  Fair Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  1/2019

• CUSTOMER SATISFACTION:
  Hard to please
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Condescending, Patronizing, Rude
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer charge cleared

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Would not recommend

• COMMENTS:
  Mr. Campbell ordered an item from us online. After receipt of his order, he sent us an email stating that we sent him the wrong product. He stated we should have gotten is order right. He asked, "Isn't this the business you are in?" When we confirmed that we did send him the correct product, being the old part he took off of his machine had deteriorated, giving it a different appearance, we never heard from him again, no apology, no "ok thanks", nothing. The title of this review reflects exactly how we would describe this customer.

Posted by: Anonymous member

NAME: Rs Lauritzen
ADDRESS: 933 Coral Pl, Corp Christi, TX 78411-2142
PH: 361-854-6457
EMAIL: lauritzen.ron@icloud.com

• CUSTOMER RATING (1 to 5 Stars):
  Excellent Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  1/2019

• CUSTOMER SATISFACTION:
  Easy to please
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Polite, Cordial
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer charge cleared

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Would definitely recommend

• COMMENTS:
  Paid as agreed. Was a pleasure to deal with! It would be great if more customers we're like Mr. Lauritzen.

Posted by: Anonymous member

NAME: Humberto Rodriguez
ADDRESS: 10061 E Colfax Ave, Aurora, CO 80010-2201
PH: 720-333-8229
EMAIL: highsummitbusinessafe@gmail.com

• CUSTOMER RATING (1 to 5 Stars):
  Excellent Customer

• CUSTOMER TYPE:
  Other

• TRANSACTION MONTH & YEAR:
  1/2019

• CUSTOMER SATISFACTION:
  Easy to please
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Polite, Cordial, Not rude
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer paid cash

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Would definitely recommend

• COMMENTS:
  Humberto is always a pleasure to deal with. He's as straight up, never demands more than what is agreed and we would highly recommend doing business with him!

Posted by: Anonymous member

NAME: Humberto Rodriguez
ADDRESS: 10061 E Colfax Ave, Aurora, CO 80010-2201
PH: 720-333-8229
EMAIL: highsummitbusinessafe@gmail.com

• CUSTOMER RATING (1 to 5 Stars):
  Excellent Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  1/2019

• CUSTOMER SATISFACTION:
  Easy to please
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Polite, Cordial
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer charge cleared

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Would definitely recommend

• COMMENTS:
  I agree with post2018. This guy is the best!

Posted by: Anonymous member

NAME: Humberto Rodriguez
ADDRESS: 10061 E Colfax Ave, Aurora, CO 80010-2201
PH: 720-333-8229
EMAIL: highsummitbusinessafe@gmail.com

• CUSTOMER RATING (1 to 5 Stars):
  Excellent Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  12/2018

• CUSTOMER SATISFACTION:
  Easy to please
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Polite, Cordial, Not rude
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer charge cleared

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Would definitely recommend

• COMMENTS:
  We have shipped several large orders to Mr. Rodriguez. Always pays as agreed, is loyal, and always a pleasure to work with.

Posted by: Anonymous member

NAME: Ken Dempster
ADDRESS: 9155 Schaefer Rd, Unit 673, Converse, TX 78109-1242
PH: 210-598-9851
EMAIL: eagle42ak@aol.com

• CUSTOMER RATING (1 to 5 Stars):
  Fair Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  12/2018

• CUSTOMER SATISFACTION:
  Hard to please
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Extremely rude, Argumentative
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer transaction resulted in a chargeback

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Would not recommend

• COMMENTS:
  This customer wasn't home when his postal carrier attempted to deliver his package. The package required a signature for delivery. The customer refused to go down to the post office and pick up the package. He filed a charge dispute with his bank instead. We never got the merchandise back, so we suffered a loss.

Posted by: Anonymous member

NAME: Son Thai
ADDRESS: 906 Champions Pt, Pflugerville, TX 78660-3831
PH: 512-626-3964
EMAIL: shawn_thai@yahoo.com

• CUSTOMER RATING (1 to 5 Stars):
  Poor Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  1/2019

• CUSTOMER SATISFACTION:
  Extremely hard to please
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Condescending, Patronizing, Rude
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer transaction resulted in a chargeback

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Definitely would not recommend

• COMMENTS:
  We shipped a $1000 order to this customer's verified billing address (above) of credit card used to pay for order. Son Thai signed for the package. He later claimed he didn't authorize the order and filed a dispute with his card issuing bank and won. The Son Thai has since moved to 1733 Lynnville Trl Austin, TX 78727. Beware! We lost bigtime on this one!

Posted by: Anonymous member

NAME: Joseph Guittari Jr
ADDRESS: 28 Carmita Ave, Rutherford, NJ 07070-1122
PH: 201-933-5586
EMAIL: duke4paws@comcast.net

• CUSTOMER RATING (1 to 5 Stars):
  Good Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  9/2017

• CUSTOMER SATISFACTION:
  Easy to please
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Polite, Cordial, Not rude
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer charge cleared

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Would definitely recommend

• COMMENTS:
  Mr. Guittari remained nice, even though he had to send the item he ordered back twice for repair/replacement. He's a true gentleman!

Posted by: Anonymous member

NAME: Jose E Monteilh
ADDRESS: 7520 Cook Rd, Apt 1909, Houston, TX 77072-3262
PH: 832-256-5377
EMAIL: monteilh7520@gmail.com

• CUSTOMER RATING (1 to 5 Stars):
  Excellent Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  7/2018

• CUSTOMER SATISFACTION:
  Easy to please
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Polite, Cordial
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer charge cleared

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Would definitely recommend

• COMMENTS:
  Paid as agreed. Large order was processed from beginning to end without a hitch. Would definitely recommend.

Posted by: Anonymous member

NAME: Michael May
ADDRESS: 2024 N Center St Apt B, Flagstaff, AZ 86004-4176
PH: 928-266-1440
EMAIL: usmarinessmc@gmail.com

• CUSTOMER RATING (1 to 5 Stars):
  Excellent Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  8/2018

• CUSTOMER SATISFACTION:
  Easy to please
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Polite, Cordial, Not rude
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer charge cleared

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Would definitely recommend

• COMMENTS:
  If ever there was a 5 star customer, Mr. May definitely fits the bill! Would definitely recommend doing business with this guy, big or small!

Posted by: Anonymous member

NAME: John S Gates
ADDRESS: 201 Laine St, Monterey, CA 93940-1822
PH: 831-233-4890
EMAIL: jsgates1973@yahoo.com

• CUSTOMER RATING (1 to 5 Stars):
  Excellent Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  7/2018

• CUSTOMER SATISFACTION:
  Easy to please
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Polite, Cordial, Not rude
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer charge cleared

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Would definitely recommend

• COMMENTS:
  It was a great pleasure dealing with Mr. Gates!

Posted by: Anonymous member

NAME: Ryan Fussel
ADDRESS: 1308 E Gartner Rd, Naperville, IL 60540-8222
PH: 630-885-1992
EMAIL: dupagevac@gmail.com

• CUSTOMER RATING (1 to 5 Stars):
  Poor Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  2/2018

• CUSTOMER SATISFACTION:
  Extremely hard to please
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Condescending, Rude
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer transaction resulted in a chargeback

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Definitely would not recommend

• COMMENTS:
  We shipped an order to this customer's Paypal billing address. Customer filed an unauthorized transaction dispute. We lost.

Posted by: Anonymous member

NAME: Kyleigh Peterson
ADDRESS: 3324 Roeding Rd, Ceres, CA 95307-9440
PH: 209-596-7788
EMAIL: donalddykes83@gmail.com

• CUSTOMER RATING (1 to 5 Stars):
  Poor Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  9/2017

• CUSTOMER SATISFACTION:
  Extremely hard to please
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Not rude
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer transaction resulted in a chargeback

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Definitely would not recommend

• COMMENTS:
  We processed a $500 order for this customer. A transaction not authorized chargeback was filed. Customer would not communicate with us by phone or email. We lost!

Posted by: Anonymous member

NAME: Piyaphun Barrow
ADDRESS: 8900 Brockington Rd, Lot 25, Sherwood, AR 72120-3546
PH: 501-864-8330
EMAIL: cbarrow216@gmail.com

• CUSTOMER RATING (1 to 5 Stars):
  Poor Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  12/2017

• CUSTOMER SATISFACTION:
  N/A - No direct interaction
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  Not rude
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer transaction resulted in a chargeback

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Definitely would not recommend

• COMMENTS:
  We shipped a large order to Mr. Barrow at this address. Mr. Barrow filed an unauthorized charge dispute with his bank. We verified that the address and phone were Mr. Barrow's. The customer's bank also verified that this was the actual billing address of the card. We don't know exactly what happened, but someone in that household placed the order, whether it was Mr. Barrow or whoever. We never got the merchandise back. The bank sided with the customer, so we took a major loss.

Posted by: Anonymous member

NAME: David Boyer
ADDRESS: 23 Alessio Ter, Hamilton, NJ 08620-9772
PH: 609-586-6600
EMAIL: dboyeresq@gmail.com

• CUSTOMER RATING (1 to 5 Stars):
  Poor Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  11/2017

• CUSTOMER SATISFACTION:
  N/A - No direct interaction
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  N/A - No direct interaction
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer transaction resulted in a chargeback

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Would not recommend

• COMMENTS:
  We shipped a large order to Mr. Boyer. After a couple of weeks, we received notification that Mr. Boyer had filed non-receipt of order dispute with his bank. When tracking the package, it seems the package was out for delivery, but was never updated after that. We tried to reach Mr. Boyer many times, with no response. We have had many cases like this, when the postal carrier actually delivered the package, but just set the package on the porch, or handed it to the recipient, not noticing that a signature was required. If the carrier placed the package on the porch, someone could have stole the package, however, we still have never heard from Mr. Boyer, in spite of our many attempts to call him, left several voicemails and sent several emails. Normally, when these things happen, the customer will assist in trying to find the package, go by the local post office, talk to or leave a note for their carrier. As a result we lost several hundred dollars, being of course the customer’s bank ruled in favor of the customer. I would think twice before sending an order of any size to this address.

Posted by: Anonymous member

NAME: Austin Jordan
ADDRESS: 4069 Waterbury Dr, Dayton, OH 45439-2657
PH: 937-516-7163
EMAIL: austincjordan86@gmail.com

• CUSTOMER RATING (1 to 5 Stars):
  Poor Customer

• CUSTOMER TYPE:
  Internet Retail Customer

• TRANSACTION MONTH & YEAR:
  03/2018

• CUSTOMER SATISFACTION:
  N/A - No direct interaction
  

• DURING THIS TRANSACTION, IN MY OPINON THE CUSTOMER WAS:
  N/A - No direct interaction
  

• REGARDING PAYMENT FOR THIS TRANSACTION:
  Customer transaction resulted in a chargeback

• IN REFERENCE TO GIVING US A REVIEW:
  Don't know if customer gave us a review

• REGARDING RECOMMENDING THIS CUSTOMER TO OTHER BUSINESSES:
  Definitely would not recommend

• COMMENTS:
  According to Austin Jordan's visa card issuing bank, we shipped an order to his "verified billing address" above. We also verified this address was Austin Jordan's by other means as well, however, a chargeback was filed against the transaction. USPS.com tracking shows that "A. Jordan" signed for the package. We called the phone number listed above (also verified to be in Austin Jordan's name). A man answered, but stated he did not place the order. He also stated that he was not Austin Jordan. We are currently trying to fight the chargeback. I would think twice before shipping an order to this address, or the same might happen to you.